Before payment is confirmed
An approved estimate or a created invoice does not activate a subscription by itself. The dashboard may show a pending plan with this message:
Your subscription will become active once payment is confirmed.
Pending plans show After payment confirmation for the start date and Calculated after payment for renewal or expiry unless BizRx has already set a manual date.
After payment approval
When an authorised administrator approves the related payment, recurring invoice items can create or activate subscriptions. By default:
- the start date is the payment approval date
- monthly renewal is one month after the start date
- quarterly renewal is three months after the start date
- semi-annual renewal is six months after the start date
- annual renewal is one year after the start date
- custom or manual arrangements use dates set by BizRx
One-off items do not create recurring subscriptions.
Where to check your dates
The dashboard shows the current plan summary. Select Plans & contracts for the complete subscription record, including its status, amount, billing interval, start date, renewal date, expiry date, included items, and available contract.
BizRx may set an agreed start, renewal, expiry, or status manually. The dates displayed in your Workspace are the dates attached to your active agreement.
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