Request a reset link
- Open the Workspace sign-in page.
- Select Forgot your password?
- Enter your Workspace email address.
- Select Send secure reset link.
The page confirms that a link has been queued if the email belongs to an active account. For privacy, this message does not confirm whether an address is registered.
Choose a new password
Open the latest reset email and use its secure link. On the Choose your password page:
- Confirm the email address.
- Enter a new password.
- Enter the same password under Confirm new password.
- Select Save password.
The password must contain at least 12 characters, upper- and lower-case letters, and a number.
After the reset
Return to the sign-in page and use the new password. Existing Workspace sessions are invalidated after a successful password change, so another signed-in device may ask you to sign in again.
If the link is expired or has already been used, request a new one from Forgot your password?
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